Refund policy

Return & Exchange Policy

We want you to love your purchase! If something isn’t right, we’re here to help 💖

Return Window

Returns must be requested within 7 days of delivery

Items must be returned within 10 days after approval

Return Conditions

To be eligible for a return:

Items must be unworn, unwashed, and in original condition

Tags must be attached

No stains, odors, or damage

Non-Returnable Items

The following items are final sale and cannot be returned:

Sale or clearance items

Bodysuits, undergarments, or swimwear (for hygiene reasons)

Accessories (jewelry, handbags, etc.)

Refunds

At Jaylani's Boutique, we do not issue refunds. Exchanges only

Exchanges

 

Exchanges are allowed based on item availability

If your requested item is out of stock, store credit will be issued

Return Shipping

Customers are responsible for return shipping costs

Original shipping fees are non-refundable

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos at:

📧 contact@jaylanisboutique.com

We will resolve the issue as quickly as possible.